I'm willing to step out front and take a lot of heat for that since I was the one who made the decision to hold off on responding for a while to see if things cooled down once the new wore off.I was wrong to do that and I apologize. We should have said something much sooner. Eve isk players should have done more to address your concerns and be forthcoming, even if we weren't going to be able to immediately give you all of the answers you were looking for or the answer your questions in ways that will instantly turn those frowns upside down. To be even more candid, I cannot answer all of your questions, either, but I am working with the people who can to start getting those answers for you. Again, I know we're doing this past the expiration date of your patience but I hope you'll bear with me.